The maintenance engineer, Oscar, was routinely swarmed by patients believing that he could help with their medical issues, though he had no experience in the area.
Although intended to offer 24/7 support for the needs of the city's citizens, the system was rife with malfunctions and the impersonal nature of the robots resulted in poor service. Intended to be an automated solution for all the emergency needs of the people of Watoga, the center was staffed almost entirely by robotic personnel, with only a single human stationed there for maintenance.
